Typical tester? More diverse than you think

Stereotypes in software testing significantly influence the perception and appreciation of this discipline. A study shows that testers come from a wide variety of backgrounds, including theater studies and art - a clear contradiction to classic IT stereotypes. This diversity is particularly valuable as it enables different perspectives on software. Research data shows that only 6% of testers fit the traditional IT stereotype, highlighting the importance of an open and diverse testing environment.

Podcast episode on tester stereotypes

In this episode, I talk to Isabel Evans about her research into software testing stereotypes. Isabel, who started her research in 2017, talks about her work to combat stereotypes in software testing. Her survey of the industry shows that testers come from diverse backgrounds, such as theater studies and art, which contradicts common IT stereotypes. And in testing in particular, this diversity is very important to gain different perspectives on software. Isabel’s research shows that only 6% of testers fit the traditional IT stereotype.

“When I did it with my sample of testers, it was only 6% of them that met that stereotype, and in fact, when you looked at things like the number of people who had arts-related hobbies, it was enormous.” - Isabel Evans

After over 30 years in industry, software quality and testing practitioner Isabel Evans is now a PhD student at the University of Malta. Her research takes a human-centered approach to the development of testing tools. This arose from real experiences in industry and led to the academic papers: ‘Stuck in Limbo with Magical Solutions’, ‘Scared, Frustrated and Quietly Proud’, and ‘Test tools: An illusion of usability’. Research continues with modeling and testing a framework of heuristics to help teams develop and evaluate testing tools. Isabel is the author of the book “Achieving Software Quality Through Teamwork” and has chaired EuroSTAR (2019) and HUSTEF (2018). Her tutorials and storytelling keynotes are very popular at conferences worldwide. She is a Fellow of the British Computer Society and was awarded the EuroSTAR Testing Excellence Award in 2017.

Highlights of the Episode

• Research on breaking stereotypes in software testing
• Insights from an industry survey on the background of testers
• Exploring diversity and inclusion in the technology industry
• Iterative research process and refinement of initial hypotheses
• Insights into the diverse personal interests and hobbies of testers

Further Informationen about Isabel’s research

• Isabels Blog
• Heuristics repository
• History of the research
• How to use the heuristics

Breaking Stereotypes in Software Testing

This blog post will break down the key insights from Isabel Evans reseach.

Understanding the Diversity in Software Testing

The Research Journey

Isabel’s research journey began with a focus on testers’ experiences with various tools. However, as she collected data, she realized the need to refine her hypothesis. This iterative process led her to explore a broader question: Who is actually involved in testing?

Key Findings:

• Diverse Backgrounds: Testers come from a wide range of backgrounds, including boat building, theater studies, international relations, urban planning, and the arts.
• Challenging Stereotypes: The common stereotype of testers as a homogenous group with narrow interests is far from accurate.

The Industry Survey

Isabel conducted an industry survey distributed via online networks and conferences. This survey aimed to gather data not only on testing practices and tools but also on the personal backgrounds and hobbies of testers.

Survey Insights:

• Personal Backgrounds: Testers have diverse personal backgrounds, which contribute to a richer and more innovative testing environment.
• Hobbies and Interests: Many testers are actively engaged in creative pursuits such as playing music, singing, and composing.

The Importance of Diversity and Inclusion

Breaking Down Stereotypes

Isabel references a paper by McChesney, which examined the disconnect between the stereotype of an IT professional and the actual demographics of those working in the industry. The stereotype often portrays IT professionals as socially withdrawn and uninterested in the arts. However, McChesney’s research indicated that only a small percentage of IT professionals fit this stereotype.

Application to Testing:

• Only 6% Fit the Stereotype: When Isabel applied McChesney’s model to her data, she found that only 6% of testers met the traditional stereotype of an IT professional.
• Active Engagement in the Arts: A significant number of testers reported having arts-related hobbies, challenging the notion that individuals in IT lack diverse interests.

The Impact on Recruitment Practices

The conversation highlights how recruitment practices may inadvertently narrow the pool of candidates by reinforcing stereotypes. By recognizing and addressing these stereotypes, the tech industry can foster a more inclusive approach to recruitment and career development.

Actionable Advice:

• Broaden Recruitment Criteria: Look beyond traditional qualifications and consider candidates with diverse backgrounds and interests.
• Promote Inclusivity: Create an inclusive work environment that values and supports diverse perspectives.

Embracing Diversity for Innovation

The Benefits of a Diverse Testing Team

Diversity in software testing teams leads to more innovative and effective solutions. Testers with varied backgrounds bring unique perspectives and problem-solving approaches, enhancing the overall quality of software testing.

Key Benefits:

• Enhanced Creativity: Diverse teams are more likely to come up with creative solutions to complex problems.
• Improved Problem-Solving: Different perspectives lead to more comprehensive problem-solving strategies.

Practical Steps to Foster Diversity

To foster diversity in software testing, organizations can take several practical steps:

Recommendations:

• Inclusive Hiring Practices: Implement hiring practices that prioritize diversity and inclusivity.
• Support for Diverse Interests: Encourage and support employees’ diverse interests and hobbies, recognizing their value in fostering creativity and innovation.
• Ongoing Education and Training: Provide ongoing education and training on the importance of diversity and inclusion in the workplace.

Conclusion

y challenging stereotypes and embracing the diverse backgrounds and interests of testers, organizations can create a more innovative and effective software testing environment. Isabel’s research underscores the need for a more inclusive approach to recruitment and career development, ultimately enriching the field of software testing and beyond.

By implementing the actionable advice and recommendations discussed in this blog post, organizations can take meaningful steps towards fostering a more diverse and inclusive workplace, leading to better outcomes and a more vibrant tech community.