“Being against something is easy!” - Richard Seidl
“All happy families are similar; but every unhappy family is unhappy in its own special way.” So begins the classic Anna Karenina by Leo Tolstoy. These words have been with me since a seminar a few months ago and are currently finding a resonance in a topic that I keep noticing in society, politics and companies. It’s about the basic motivation of people and groups. Specifically, the meta-program Add/away from.
We are currently experiencing a lot of controversy and conflict in our world and the debate between pros and cons, this or that. But what is right or wrong? In many areas, I don’t think it’s that easy to answer. For one thing, the criterion of black and white no longer works - the world is complex in its shades of grey and many bright colors, all of which are “right” somewhere. And then there is always the question: when does a story begin and when does it end? And depending on the starting point, there may be more arguments for one side - or the other.
But apart from that, there is another phenomenon: it is easier to bring people together for a “away-from” than for an “towards”. Although this is not actually true, because there are often many “away-froms” behind this. Let’s take the example of political opposition: it is much easier to be against something than for something. The reason? Lots of them! It unites rejection, one person doesn’t like this, another doesn’t like that. One person is afraid of this, another is afraid of that. No matter. Against it!
Conversely, it is much more difficult to get everyone pulling in the same direction. Finding a common goal that attracts and unites - and it should also be emotionally appealing. You can clearly see that difficulties arise when long-standing opposition parties come into government. It then quickly becomes apparent that they were not so united on the issue after all. Internal quarrels and difficulties begin. What previously seemed so strong turns out to be a false strength when it comes to making a constructive contribution, shaping and pursuing a common goal.
It’s no different in our development teams. Let’s have a retrospective! That won’t work because one participant thinks
And now, of course, we can fall into the argumentation trap: But look, this is such a great format, we can use it to develop further! Silence.
In the most mediocre case, this is the end of the matter. In the worst case, the conflict intensifies. Arguments, counter-arguments, insults, coalitions, oppositions. In the end: a massive waste of time.
A few ideas on how to deal with opposites sorting and such situations:
1 What’s in it for me: We like to argue with things that are important to US. But what is much more interesting: What does the other person need? Why does he say no? What fear do they have? We have to give them the answer: What’s in it for him? 2. emotional goal: We have to develop a goal that is attractive. A 10% increase in turnover is unlikely to win over an employee. Appreciation for their work might. This needs to be worked out. Start-ups and small companies have a much easier time of it. Because there the purpose of the activities, the why, is much closer to the employee and much more tangible than in the 7th management level as a clerk in a corporation. But emotionalization is also possible here! 3 We could also be wrong: Anyone who engages in an honest discussion has to be okay with possibly being wrong. If you know in advance “I’m right and now I have to convince you”, you won’t achieve much. Unfortunately, we have lost this admission nowadays.
And perhaps a whole new possibility will suddenly arise in the discussion. Could be, couldn’t it? No? But it’s possible. Just go for it.